How to Accept Prepaid Credit Cards or Multiple Credit Cards

Published on November 29, 2016

How to Accept Prepaid Credit Cards

Our payment system will reject these cards because they do not have a billing address or zip code associated with them.  If a customer calls and wants to use one of these cards, here’s what you can do. Log in to your account.  Select “Account.”  Select “Address Verification Service.”  You will see 2 charts.  In the top chart, uncheck the line associated with the letter U.  See the images below.

Your screen may look like this:


Or, your screen may look like this:



With U unchecked, the processor will not see any address information. It’s OK to leave it unchecked for a few days, but recommends we keep it checked most of the time.


How to Accept more than 1 Credit Card

Sometimes a customer makes an order and wishes to pay with more than one card.  To do this, they will need separate invoices for each partial payment.   Find out how many cards the customer wishes to use and and how much to charge to each card.  In EZGo, search for the customer by name.  Once you have their account open, scroll to the bottom and find their ‘unpaid’ order.  Click on the order and change the status to ‘Pending Payment.’  Now you can click on the menu button to ‘send invoice’ and modify invoice amount to whatever amounts you need to make it work.

Each of the payments will be displayed on the order screen, and once the payments cover the entire amount, the red payment total (on the ORDERS tab) will automatically change to black.