Privacy Policy
- Information We Collect
When you visit our Website, we receive and collect certain information about you. The information we receive and collect depends in part on what you do when you visit our Website. You may be able to improve your experience on our Website when you tell us who you are – for example, by signing up for e-mail or newsletters, applying for products, making inquiries, or requesting further information about our products or services
Some of the information you may submit is personally identifiable information, but much of it is not. Personally identifiable information is information that identifies a particular person. Examples include your name, phone number, or address. It is possible to browse our Website without actively submitting any personally identifiable information.
We may use this information for a number of purposes. For example, to better serve your requests and/or inquiries, monitor Website usage and/or performance, improve the customer experience of our Website, ensure technological compatibility with your computer, protect against fraud or identity theft, or conduct aggregate analyses on usage patterns.
Automatically Collected Information
Every time you visit a website, some information is automatically collected from you. For example, this information may include some or all of the following items: your computer’s Internet protocol (IP) address and/or domain; type and version of Internet browser software and operating system you use; date, time, and duration of your Website access; specific pages, buttons, images, videos, links, or forms that you access while visiting the Website; and demographic information concerning the country of origin of your computer and the language(s) used by it.
Information Collected via Cookies and Other Similar Technology “Cookies” are small text files that are placed on your computer to distinguish you from other visitors to our Website. The use of cookies is a standard practice among websites to collect or track information about your activities while using the website. We or our third party advertising service providers may place cookies or similar files on your hard drive for many of the reasons listed above while visiting our Website. Most people do not know that cookies are being placed on their computers when they visit websites because browsers are typically set to accept cookies. You can choose to have your browser warn you every time a cookie is being sent to you or you can choose not to accept cookies. You can also delete cookies from your computer at any time. If you refuse cookies, the functionality of our Website may be impacted or become non-functional.
In addition to using cookies, we or our third party advertising service providers may also use similar technologies to track users’ interactions with our Website. Some of these technologies include web beacons (transparent graphical images placed on a website) and flash objects.
We may use these technologies on our Website to verify your identity, remember personal settings including your preferences, to offer you additional options or enhance your online experience, and to improve our products and services. We may also use them for marketing site personalization, and tracking of online applications and programs and/or track the effectiveness of advertisements for our products and services, referred to as banner ads, that we may place on our Website or other linked and/or partner websites. Cookies used for tracking advertising effectiveness do not collect personally identifiable information. In order to better serve you, some of these technologies allow us the ability to view your past interactions with our Websites and/or online banking environment for customer service, troubleshooting, risk analysis and fraud detection, as well as other related purposes.
- Information You Choose to Submit
For most of the browsing on our Website, we neither require nor collect personally identifiable information. You can browse our Website and take as much time as you want to review our services without having to submit such information.
- E-Mail Communications
Forms of communication such as, e-mail, text messaging, our Website Contact Us or similar forms, or other forms of electronic communication are inherently insecure. Please refrain from submitting sensitive personal information (such as account number, social security number, or credit card account number) via e-mail or similar method of communication.
When you send an e-mail to us, you are communicating with us electronically and consent to receive reply communications from us or our providers electronically. We may retain the content of the e-mail, your e-mail address, and our response in order to better service your needs or for legal and regulatory reasons.
- Personal Information on Children
We respect the privacy of your children and encourage all parents to supervise their children’s computer usage. We do not knowingly collect or retain personal information from children under the age of thirteen. We advise all visitors to our Website under the age of 13 not to disclose or provide any personally identifiable information on our Website. To learn more about the Children’s Online Privacy Protect Act (COPPA) please visit the Federal Trade Commission’s website at www.ftc.gov/kidzprivacy.
- Third Party Websites
Our Website may contain links to third party websites. These links and pointers to third party websites are not part of our Website. We do not make any representations or warranties regarding these third party websites. We are not responsible for any losses or damages in connection with the information, security, privacy practices, availability, content or accuracy of materials of such third party websites. These third party websites might have privacy policies different from us and third party websites may provide less privacy and/or security than our Website. We encourage you to review the privacy and security policies of all third party websites before you share any personally identifiable information.
- Additional Uses or Sharing of Your Information
In addition to those methods discussed in this Privacy Policy, we may use and share your information, including personally identifiable information, without limitation, in the following manner:
- In response to judicial or other governmental subpoenas, warrants and court orders served on us in accordance with their terms, or as otherwise required by applicable law;
- To comply with legal, regulatory or administrative requirements of governmental authorities;
- To protect our rights or property, protect our legitimate business interests, to enforce the provisions of our terms or policies, in cases of customer fraud/disputes, and/or to prevent harm to you or others;
- To protect or defend us, our subsidiaries, affiliates, or parent company and any of their officers, directors, employees, agents, contractors and partners, in connection with any legal action, claim or dispute;
- As disclosed in other applicable policies, terms of use, or other agreements; or
- As permitted or required by law or as authorized by you.
- Online Security
We maintain security standards that are designed to protect your information as it is transmitted from your computer to our network. This technology is called Secure Socket Layer (SSL). SSL is the leading security protocol for data transfer on the Internet and helps to protect the safety and confidentiality of your online banking information.
- How to Protect Your Personally Identifiable Information
You have a role in helping us by safeguarding your information from others. You have several options when deciding how you can best protect your personally identifiable information. One option is simply not to volunteer it. The Federal Trade Commission’s websites (www.ftc.gov, www.ftc.gov/idtheft, and www.onguardonline.gov) offer useful information about how to protect your personally identifiable information.
- How to Delete Your Account with Us
To delete your account at any time, please contact us at info@spoiledrottenphotography.com. We will delete your personal information within 30 days of your request, and you won’t be able to recover that information later. Please note that to protect your information and the integrity of our Products, we may need to verify your identity before processing your request. In some cases we may need to collect additional information to verify your identity, such as a government issued ID.
- Suspicious E-Mail
We will never e-mail you to request personal account information over the Internet or by any other means. Help protect yourself against online fraud – if you suspect that an unsolicited e-mail is fraudulent, please contact us.
- Notice to Persons Accessing this Website Outside the United States
If you reside outside the U.S., any information you provide to us on our Website will be transferred out of your country and into the U.S. If you do not want your personally identifiable information to leave your country, do not provide the information to us. By providing personally identifiable information to us, you explicitly consent to the transfer of your information to the U.S.
- Changes to our Online Privacy Policy
Please note that we will periodically make changes to our Privacy Policy. It is your responsibility to review this Privacy Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often. Your continued use of our Website constitutes your acceptance of any amendments to and the most recent versions of this Privacy Policy.
FERPA Privacy and Data Protection Statement
In compliance with the Family Educational Rights and Privacy Act (FERPA)
At Spoiled Rotten Photography, we are committed to safeguarding student data and complying with the Family Educational Rights and Privacy Act (FERPA). Below are the principles we follow to ensure transparency, security, and respect for students and their families.
Transparency
To create the PSPA file required by the yearbook company, schools must provide us with limited student data:
* Student first and last name
* Grade
* Teacher
* Student ID number
When parents access their child’s private photo gallery (using student name and ID number), we collect:
* Guardian’s name
* Email address
* (Optional) Phone number
If a parent places a ship-to-home order, we also collect a mailing address for delivery.
We never sell, share, or use student or guardian information for marketing purposes.
The only exception is the PSPA file securely shared with the yearbook company
Control
Spoiled Rotten Photography acts as a school official under FERPA. Schools retain control of all personally identifiable information (PII) from education records.
Parents and guardians voluntarily choose to provide their information to:
* View their child’s portraits
* Place an order
Parents or eligible students may contact our customer service to:
* Review what data we’ve collected
* Request corrections to inaccurate information
* Request that their personal data be permanently deleted
Since the school provides only basic student information, and parents choose what data to share, the need for corrections is minimal.
Choice
Our products are designed to collect only the data necessary to function. We clearly identify:
* Required data for basic operation
* Optional data collection
Parents are never required to submit personal information unless they wish to access or purchase portraits.
Security
We take strong measures to protect all data, including:
* Encrypted access and secure authentication
* Access restrictions and internal audit controls
* Secure server environments with limited access
Education
Our team completes annual training on data privacy, FERPA compliance, and security best practices to ensure your information is always handled responsibly.
COPPA Compliance Statement
Children’s Online Privacy Protection Act
At Spoiled Rotten Photography, we take children’s privacy seriously. In accordance with the Children’s Online Privacy Protection Act (COPPA), we are committed to protecting the personal information of children under 13 and ensuring parents stay in control of their child’s data.
Transparency
We clearly disclose what limited information we collect, how we use it, and with whom it may be shared.
From schools, we receive only the data needed to create photo galleries and yearbook files:
- Student first and last name
- Grade
- Teacher
- Student ID number
From parents or guardians, when accessing a gallery or placing an order, we may collect:
- Name
- Email address
- (Optional) Phone number
- Mailing address (if ordering shipped products)
We do not collect any additional information from children through our website or services.
We never sell, share, or use student or parent information for advertising or marketing. The only exception is the secure PSPA file sent to the yearbook company for school use.
Minimization of Data Collection
We only collect the information strictly necessary to:
- Deliver portrait galleries
- Fulfill photo orders
- Create yearbook files
No other data is collected, and we do not allow any third-party advertising or tracking
Parental Control of Children’s Data
Parents remain fully in control of their child’s data. At any time, parents can contact us at SRPhelp.com to:
- Review what personal data we have collected
- Request corrections to inaccurate information
- Request deletion of their child’s data from our system
- Request that we stop collecting any data from their child in the future
Security
We take the protection of your information seriously. Our data is stored securely using:
- Encrypted systems
- Access restrictions
- Internal audits and best practices
Employee Training
All Spoiled Rotten Photography employees complete annual training on privacy, child protection, and data security best practices. This helps us maintain a high standard of responsibility in working with children’s data.
If you have any questions or concerns about our COPPA compliance or data practices, we’re happy to help. Please contact us for more information or to request a review of your child’s data.
Questions or Requests?
If you have questions about your data or would like to request a correction or deletion, please contact us at SRPhelp.com and we’ll be happy to help.